General:

Where are you located?

CTZ Rentals is based in Peru, Indiana. Right out of town off of 5th street (Logansport Road) All pickups and returns are scheduled at our location.

Do you deliver?

We deliver dump trailer to Peru and surrounding areas. Additional fees may apply. 

Is there restrictions as to where I can take the rental?

No. We allow our trailers to be taken anywhere within the United States.

What is the pick-up and return procedure?

Pickup and return procedures are automated. You will need a cell phone to complete these steps. If you will need assistance, please call to schedule pickup or drop-off.

Fees, Policies and Requirements:

Is there an age requirement for renting?

Yes. You must be 25 years old to rent our equipment.

Is the security deposit mandatory?

Yes. The deposit is required to secure your rental. The security deposit will be refunded upon return of rental if no damage is found during the return inspection process.

Is insurance required for rentals?

Yes. We require you to have full coverage insurance.

 
What is your cancellation policy?

If you need to cancel your rental it must be given 24 hours prior of pick-up time. Late cancelations will result in security deposit being held.   

Towing:

What are some useful tips for towing?

-Use a spotter to help when backing a trailer

-Trailers should never be towed more than 65 MPH

– Make sure to raise the jack completely to avoid damage

-Make wider turns at corners and/or curves to accommodate the trailer you are towing

-Check the trailer tire pressure

-During stops, always check the coupler to ensure it is still seated on the hitch ball and in the latched position with latch pin present. Check the trailer connector to ensure it is completely inserted in the 7-way socket. Ensure safety chains are to the vehicle correctly.

Is there restrictions to what I can haul?

Yes. Hauling hazardous materials are not permitted and trailer cannot exceed manufactures GVWR/ payload ( Details listed on trailer description). Feel free to contact us if you have questions regarding specific items.

Are trailers equipped with tie down points?

Yes. Our trailers are equipped with different tie down points to accommodate your hauling needs. Enclosed trailers may have limited tie down capabilities. 

What if I damage a trailer?

Please contact us immediately if damage occurs during your rental. Upon return of your rental, the trailer will go through our return inspection process. We will assess the damages and will discuss with you at this time. Pictures are taken at pick-up and upon return to ensure you are not held responsible for damage that you did not cause. If damage has occurred, we will contact our insurance adjuster for an estimate of damages. Your security deposit will be held until cost of damage & repairs is discussed and agreed upon.

Cost to replace items

Items break down

Items listed are cost to be replaced if lost, damage, stolen! Deposits will be used first remaining balance will be charged to card on file!

Item included

cost:

2 Steel/aluminum ramps with locking pins: $250 each

2 extension ramps: $100

Tool box: $300

Set of keys: $20

Spare tire : $150

Spare tire tool kit: $100

Electric winch: $400

Winch Rope: $125

Wireless winch remote: $100

Car tie down ratchet straps: $25 each

Chains & binder: $150 each set (1 chain,1 binder)

Axle straps: $15 each

Ball hitch: $125

Hitchpin lock: $150

2 stability jacks: $40 each

12 volt battery: $175

Stake pocket D ring: $40 each

2 5/16” HD hitch rental: $10

BT brake controller rent: $300 if lost or broken

Damages: TBD   

Clean up fee: $50

Late fees ($30 per hour)

Electronic Brake Controller:

What is an Electric Brake Controller?

This is a device that is connected inside the vehicle. The device communicates to the trailer the necessary amount to apply to the trailer brakes when the vehicles brakes are applied. You can check your vehicles owner manual to determine if your vehicle is equipped with an Electronic Brake Controller.

Is an Electronic Brake Controller required?

Yes.  Any trailer with a gross weight of 3,000 lbs or more must be equipped with brakes and those brakes must be able to be applied by the driver of the tow vehicle from the cab.

What if I don’t have an Electronic Brake Controller?

We highly recommend that the vehicle has a trailer brake installed. We will soon be offering a bluetooth brake controller in the near future for customers who don’t have one already installed. Customer assumes all responsibility if they choose to tow without a brake controller.  

Do i need to adjust my brake controller?

If your vehicle has a brake controller installed, it needs to be adjusted accordingly to prevent trailer tires from locking up and possibly losing control. Adjusting trailer brakes will prevent tire from “Flat spotting” which will be the customers responsibility to buy a new tire. 

How do i adjust my trailer brake controller?