CTZ Rentals – Terms & Conditions & Privacy Policy
Last Updated: January 1, 2026
Table of Contents
Terms & Conditions
- Definitions
- Website Purpose
- Website Use
- Rental Services
- Payments
- Deposits
- Intellectual Property
- Third-Party Services
- Disclaimer of Warranties
- Limitation of Liability
- Privacy Reference
- Changes to Terms
- Governing Law
- Contact Information
Privacy Policy
- Information We Collect
- How We Use Your Information
- Sharing of Information
- Cookies & Tracking
- Data Security
- Data Retention
- Your Rights
- Children’s Privacy
- Changes to This Policy
- Privacy Contact Information
1. Definitions
“Company,” “we,” “our,” “us” means CTZ LLC dba CTZ Rentals.
“Website” means all pages, content, and services available at ctzhub.com.
“User,” “you,” “your” means any visitor or customer using the Website.
“Equipment” means any trailer or rental item offered by CTZ Rentals.
“Rental Agreement” means the legally binding contract signed before any equipment is released.
2. Website Purpose
The Website provides information about available trailers, allows Users to submit rental requests, and supports digital workflows such as document uploads and inspection forms.
The Website itself does not guarantee availability, approval, or completion of any rental. All rentals are governed by the Rental Agreement, not this Website.
3. Website Use
Users agree not to:
- Use the Website for unlawful or harmful purposes;
- Attempt to disrupt or interfere with Website functionality;
- Copy, scrape, or reproduce Website content without permission;
- Upload fraudulent, misleading, or harmful information.
We may suspend or block access at any time for violations of these Terms.
4. Rental Services
All rentals require:
- A valid driver’s license;
- A properly equipped tow vehicle;
- A signed Rental Agreement;
- Payment in full before equipment release;
- Compliance with all safety and usage rules.
Submitting a request on the Website does not guarantee approval. A rental is only confirmed once the Rental Agreement is signed and payment is processed.
5. Payments
Payments must be made through the Company’s approved payment processor. You authorize CTZ Rentals to charge your payment method for:
- Rental fees;
- Deposits;
- Late fees;
- Damage charges;
- Cleaning fees;
- Any other charges described in the Rental Agreement.
Off-platform payments (cash, Venmo, Zelle, PayPal, etc.) are not accepted.
6. Deposits
Security deposits may be used to cover:
- Damage;
- Loss;
- Cleaning;
- Late returns;
- Missing equipment.
Deposit handling and refund timelines are governed by the Rental Agreement.
7. Intellectual Property
All Website content—including text, images, logos, workflows, and documents—is owned by CTZ LLC. You may not copy, modify, distribute, or reproduce any content without written permission.
8. Third-Party Services
The Website may use third-party tools such as:
- Payment processors;
- Scheduling tools;
- Mapping or location services.
We are not responsible for the policies or performance of third-party providers.
9. Disclaimer of Warranties
The Website is provided “as-is” and “as available.” We do not guarantee:
- Continuous or error-free operation;
- Accuracy of Website content;
- Availability of equipment;
- Compatibility with your devices.
Use of the Website is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, CTZ LLC is not liable for:
- Website errors or downtime;
- Loss of data;
- Loss of revenue or business;
- Damages arising from Website use;
- Actions of third-party providers.
This limitation applies even if we have been advised of potential damages.
11. Privacy Reference
Your use of the Website is also governed by the Privacy Policy below.
12. Changes to Terms
We may update these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of Indiana.
14. Contact Information
Email: contact@ctzhub.com
Phone: 765-631-6123
15. Information We Collect
We may collect the following information when you use our Website or submit a rental request:
Information You Provide
- Name;
- Email address;
- Phone number;
- Driver’s license information (if uploaded);
- Payment information (processed securely by our payment processor);
- Rental details and submitted forms.
Automatically Collected Information
- IP address;
- Device information;
- Browser type;
- Pages visited;
- Cookies and tracking data.
16. How We Use Your Information
We use your information to:
- Process rental requests;
- Verify identity;
- Communicate with you;
- Process payments;
- Improve Website performance;
- Maintain safety and security;
- Comply with legal requirements.
We do not sell your personal information.
17. Sharing of Information
We may share information with:
- Payment processors;
- Identity verification tools (if used);
- Service providers who support Website operations;
- Law enforcement when required by law.
We do not share information for marketing by third parties.
18. Cookies & Tracking
We may use cookies to:
- Improve Website functionality;
- Analyze traffic;
- Remember your preferences.
You may disable cookies in your browser settings.
19. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no online system is 100% secure.
20. Data Retention
We retain information only as long as necessary for legal compliance, business operations, and rental history and documentation.
21. Your Rights
Depending on your location, you may have rights to:
- Access your information;
- Request corrections;
- Request deletion;
- Opt out of certain data uses.
Requests can be submitted using the contact information below.
22. Children’s Privacy
Our Website is not intended for individuals under 18. We do not knowingly collect information from children.
23. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.